This tutorial contains step by step instructions to fix the Outlook Receiving Reported error 0x80042108. The Outlook 0x80042108 error usually occurs when you have incorrectly typed the name of the POP3 email server or because you do not have access to the Internet.
Problem is details. Outlook 2003, 2007, 2010 or Outlook 2013, displays the following error during the Send-Receive procedure: “Receiving Reported error (0x80042108): Outlook is unable to connect to your incoming (POP3) email server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP)”.
The Outlook “0x80042108” error can occur in any version of Outlook (2016, 2013, 2010 or 2007) and appears when the Outlook email client program cannot connect to the email server.
How to Solve 0x80042108 error code in Outlook 2007, 2010, 2013 or 2013.
Step 1. Check your Internet Connection.
The first step to resolve the Outlook 0x80042108 receiving error, is to check your Internet connectivity. So, Open your Internet browser and visit any website to ensure that your Internet connection is working.
Step 2. Verify the POP3 Mail Server settings.
The second step, is to check if you have specified the correct email server settings. So, contact your Email provider and verify with him, that you have typed correctly the incoming Mail Server Name & the Port number. To view and modify the email server settings:
1. Open Outlook.
2. Go to File –> Account Settings.
3. In Email tab, double click at your email account, to modify/view its settings.
4. Verify that you have set the correct Incoming Mail Server name at the corresponding box.
5. When done, click More Settings.
6. Click the Advanced tab and verify that you have specified the correct port and SSL setting for the Incoming server (POP3).
6. When done click OK and then close all open windows.
7. Test Outlook again.
Step 3. Check your Antivirus & Firewall settings.
If you ‘re using an antivirus program with email scanning features, then disable the Antivirus Add-in in Outlook or temporarily disable the Antivirus protection or uninstall the Antivirus program. Additionally, check your Firewall settings and ensure that the email server ports that you ‘re using doesn’t blocked from the Firewall program. More specifically, at your Firewall settings:
A. Enable the following files to access the Internet:
B. Enable the following ports to access the Internet:
- Port 110 (If you ‘re using a POP3 Incoming Mail Server without encrypted connection) *
- Port 995 (If you ‘re using a POP3 Incoming Mail Server with encrypted connection (SSL Enabled)
- Port 143 (if you ‘re using an IMAP Incoming Mail Server without encrypted connection)
- Port 993 (if you ‘re using an IMAP Incoming Mail Server with encrypted connection (SSL Enabled)
- Port 25 If your SMTP Outgoing Mail server doesn’t use SSL. *
- Port 465 or 587 if your SMTP Outgoing Mail server uses SSL
* Note: By default, port 25 is for outgoing access, and port 110 is for incoming access. If you are not sure about the ports, contact your ISP or system administrator.
Additional help: If the above methods doesn’t help you, then try the following:
1. Navigate to Windows Control Panel > Programs and features.
2. Locate and select the MS Office application and then click Change.
3. Then select the Repair option.
That’s all folks! Did it work for you?
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