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If you tried to upgrade your system to Windows 11 version 24H2 and after rebooting your system to install the 24H2 update, Windows does not start at all and only displays a black screen or your device manufacturer’s logo, continue below to fix the problem.
Symptom: When upgrading Windows 11 23H2 to 24H2 using a Windows 11 Disk Image (ISO) or the Windows 11 Installation Assistant, after the first reboot the system does not start and stays on the manufacturer’s logo or a black screen. More specifically, the update process starts normally and installs the latest version of Windows 11, but after rebooting to complete the installation, the system cannot start and freezes with no indication that the system is booting.
In my experience, when Windows fails to boot and stick on manufacturer’s logo or a black screen, it usually indicates that the system cannot find or read the boot configuration data because it is missing or corrupted. So, if you face the same symptom, follow the instructions below to fix the boot problem.
FIX: Windows 11 does not start the boot process after installing the 24H2 update.*
* IMPORTANT:
1. Before you continue to the instructions below, press and hold down the Power button for 3-5 seconds, to turn OFF your computer. Then turn ON your computer again and ensure that the problem persists.
2. If you encounter the mentioned issue after installing Windows 11 24H2 in a VirtualBox virtual machine, proceed with the instructions below to fix the issue and then upgrade VirtualBox to its latest version before attempting to upgrade the VM again to version 24H2.
- Requirement: A Windows 11 USB Installation Media. If you don’t own a Windows 11 Installation media on a USB, read these instructions.
1. Boot your system from the Windows 11 installation media.
2. During booting, if you receive a message that says “It looks like you started an upgrade and booted from installation media…”, click No.
3. At the 1st Windows Setup screen, hold down the SHIFT key and press F10 to open a command prompt window.
4. In command prompt, give the following two commands in order:
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list volume
5. Now notice the volume number of the FAT32 partition (e.g. “2” in this example).
6. Now select the FAT32 volume using its number, with this command:*
-
select volume 2
* Note: Replace the number “2” with the FAT32 volume number on your system.
7. Now assign the drive letter “Z” on the FAT32 volume, with this command:
-
assign letter=Z
8. Type “exit” to close the DiskPart tool.
9. Now proceed and format the drive Z: to FAT32, with this command:
- format Z: /fs:fat32
* Note: Press the “Y” key when prompted to proceed with formatting and then Enter when prompted for a volume label.
10. Then give the following command to create the boot files:
- bcdboot C:windows /s Z: /f UEFI
11. When the boot files are created, type “exit” to close the command prompt window.
12. Close the ‘Windows Setup’ window to cancel the installation and to reboot the system.
13. Normally, your system will boot normally now to Windows.
That’s it! Let me know if this guide has helped you by leaving your comment about your experience. Please like and share this guide to help others.
